Front of House Stewards and Supervisors – In the Night Garden Live 2018
London – The O2 and Richmond Old Deer Park
Minor Entertainment was created in 2009 to produce spectacular family theatre events in unique spaces. Over the last eight years our first production, In the Night Garden Live (ItNGL), has toured across the UK in a purpose built inflatable theatre and has been seen by over 900,000 people. In 2018, ItNGL is touring again and we require Front of House Staff for performances in The O2 and Richmond Old Deer Park, London.
Further information about the show can be found at the event website: www.nightgardenlive.com
Front of House Steward roles
The ItNGL Showdome is touring to two London venues this summer:
24 May – 9 June 2018: The O2, London SE10 0DX
16 June – 1 July 2018: Richmond Old Deer Park, London TW9 2SF
Minor Entertainment is recruiting fantastic, friendly Front of House Staff to look after our audiences during their visit to the Showdome at these locations. Customer service is extremely important to us and your contribution will be crucial to the experience our audiences have at ItNGL.
Ideally, candidates will have experience of FOH work in a theatre or event environment, but must have some experience of customer service. You should be friendly, confident, numerate, a good communicator, good with people and be able to show initiative in dealing with customer queries. Applications from those with current first aid training certificates or those with experience using the ‘VIA’ box office system are particularly welcomed. All FOH staff for In the Night Garden Live must be over 18.
Duties will include greeting customers, scanning tickets, assisting with customer enquiries, stewarding audience entry and exit, keeping the venue clean, selling merchandise, serving food and drink, helping with our ‘Meet a Character’ sessions, assisting with the box office and other duties as requested by the Venue Manager and Front of House Manager.
Supervisor roles
There are Supervisor roles in the Front of House team that we’re looking to fill from the pool of Front of House applicants. If you’re interested in being considered for a Supervisor role, please specify this in your application and be sure to tell us if you have any experience:
• Supervising a team in a theatre, event or retail environment
• Cash handling and using a till
• Stock checking
Dates and pay
Pay for Stewards is £8.00 per hour and for Supervisors is £8.50 per hour.
This is based on you working all of your scheduled shifts – if you miss a shift without letting us know you’ll be paid the relevant National Living Wage for all hours worked.
We’re looking for staff with excellent availability to work at both our London venues – The O2 and Richmond. Please specify on your application the venues you are interested in being considered for. On each performance day there are 4 performances at 10:00, 12:00, 14.00 and 16.00, so you will need to be available until 6.30pm each day. Shifts will vary and you will be given a minimum of 1 day off per week.
The O2: all Front of House staff will be required for training on Wednesday 23 May 2018 and need to be available for work until Saturday 9 June 2018. Performances start on Thursday 24 May 2018.
Richmond Old Deer Park: all Front of House staff will be required for training on Friday 15 June 2018 and need to be available for work until Sunday 1 July 2018. Performances start on Saturday 16 June 2018.
Application info and interview dates
To apply for a Front of House role, please click Apply Now and fill in our online application form.
Apply NowComplete your application ASAP for the best chance of being considered. We have an open application process for these roles, if the job is still advertised here, we are still looking! We will be holding recruitment days in London on Thursday 5 April 2018 and Thursday 17 May 2018.
We look forward to receiving your application!